At Health Defender, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our online store or use our services.

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information (name, email address, phone number)
• Billing and Shipping Address
• Payment Information
• Account Credentials (username, password)
• Order History
• Communication Preferences
• Product Reviews and Ratings
• Technical Information (IP address, browser type, device information)
• Usage Information (pages visited, time spent on the site)

2. How We Use Your Information:

We use your personal information for the following purposes:

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To send order updates and notifications
• To personalize your shopping experience
• To improve our website and services
• To send promotional and marketing communications (with your consent)
• To prevent fraud and enhance security
• To comply with legal obligations

3. Disclosure of Your Information:

We may share your information with:

Service Providers: Such as payment processors, shipping companies, and marketing partners.

Legal Requirements: To comply with legal obligations, respond to lawful requests, or protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

With Your Consent: If you have given us permission to share your data.

4. Your Privacy Choices:

Opt-Out: You can opt-out of receiving promotional emails by using the unsubscribe link provided in the emails.

Account Settings: You can update your account information and communication preferences by logging into your account.

Cookies: You can manage cookie preferences in your browser settings.

5. Security:

We take appropriate measures to protect your data, including encryption, secure access controls, and regular security assessments. However, no method of transmission or storage is completely secure; thus, we cannot guarantee absolute security.

6. Data Retention:

We will retain your information for as long as needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Children’s Privacy:

Our services are not intended for individuals under the age of 18. If you are a parent or guardian and believe we have collected information about a child, please contact us, and we will take appropriate steps to remove the data.

8. Updates to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes through our website or email.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[admin@healthdefender.co.ke]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. Your continued use of our services after any changes to this policy will constitute your acceptance of those changes.